| | A few thoughts:
One of the more "interesting" (taken both in the sense of the Chinese curse, as well as literally) aspects of working for a traditional Chinese company, as I have for 16 years, is observing the way that information is controlled. When information flows as needed, of course, one inherent effect is the undermining of arbitrary power. Reducing the utility of arbitrary power in a culture - such as the business culture where I work - makes it generally less desireable, of course, while increasing its utility increases its attractiveness.
It is the control of information which is the key element that I have identified as underpinning what otherwise appears to be an insane accumulation of power for power's sake.
Where I work, I have had many, many employees come to me utterly mystified as to why they were never given sufficient information to do their jobs. They and I would have to return to management ten or twenty times just to get the correct job specifications. I might be handed a sheet of paper with a few scrawled notes and illustrations and simply told, "Do this now."
If I or any employee asked for clarification as to "this," then the manager would become furious and contemptuous, as in, "Don't you know your job?!" However, if we did not ask for more instructions, then of course the very strong likilihood would be that we would do something completely irrelevant to the actual job that management had in mind (note: "mind" is assumed here, for purposes of advancing the story). Thus, we would return with something or other and then be castigated for not understanding the instructions which we had never received.
Round and round this would go, so that a job that I could do in 30 minutes blindfolded would often take three days. However, it gave management many, many chances to exercise and demonstrate power.
Meanwhile, when I started there, I noticed that there were no manuals for PageMaker or any of the other software I was expected to use. I was told that they had had a problem with "losing manuals." In fact, however, I soon discovered that the company president was taking them all back to Taiwan in order to pass them on to the pirates. He would boast in his personal correspondence - which I entered and corrected for grammar, etc. - that he could provide his business associates (other manufacturers, etc.) with "very cheap" complete suites of top-line computer software.
Eventually the Software Publishers Association caught up with them, and, according to the General Manager, they "got slammed" with some huge fine. I think that the standard fine during that period was $145,000.00 per violation.
Since blaming the actual participants - the company president and his sons - was impossible, as that would involve them losing power ("face"), instead they pretended that the problem was the employees, and spent several man-weeks of labor to produce an "information sheet" (DIS-information, in reality) which had to be kept posted on the side of every computer.
This information sheet advised employees that any exchange of data between employees had to have explicit prior permission in writing from the company president or general manager in each separate instance. Taken literally, of course, this would have brought the whole company to a standstill, and, no matter how it was interpreted, if anything went wrong, the person who made the interpretation of what the edict meant could be held liable.
Thus, the General Manager strenuously avoided any discussion of the mandate. However, this was no fun, as it left everyone - including me - open to blame at any time. Even if everything we had done for a particular job was perfect, the fact that we had used a file from the net for reference, or asked another employee a technical question could - and likely would - be taken as grounds for an enraged denunciation.
So, I simply pretended to know what the edict actually meant: Clearly, it meant that no computer files could be exchanged between employees, whether over the NOVELL intranet or via "sneaker net" (handing someone a floppy disk). The General Manager siezed upon this "clarification" I created specifically with him in mind and employed it from then on - or at least the next two or three years.
So, I would be working on a catalog in PageMaker. The floating executive assistant would be three feet away typing in all the descriptions and specs for a new product to be included in the very catalog. When he finished, he would print it all out, and then hand me the paper printouts, which I would then retype into PageMaker.
For a while, whenever I saw anyone sending a file over the net of passing a floppy, I would bring their attention to the edict posted on the side of their monitor and inform them that they either had to print everything out and then re-enter it by hand, or get special written permission from management. I had hoped initially that the obvious silliness of the procedure would lead to management revoking the edict or somehow correcting the situation, but that was clearly an error on my part. I estimate that it cost the company several hundred man-hours of completely wasted time. On the plus side, I laughed my head off every day.
However, power was preserved.
This is only one of the 300 or so similar tales from my workplace that I could tell. Since a good proportion of my co-workers have been Chinese, with prior experience working for other Chinese companies, typically in Taiwan, Hong Kong or the mainland, I asked many of them how this company rated, in terms of rational management. Most of them indicated that it was nothing unusual, perhaps a little worse than average.
I've seen equally bad management at American companies, where it usually indicated that the company was about to go bankrupt. However, the profits from the company where I work don't come from being efficient managers of employees - at least not here in the U.S. They come - or so has been reported to me - from using suppliers who in turn use extremely cheap labor in Mainland China or Indonesia, etc. - where they are free to bribe the local officials for monopoly labor access.
Then the product is shipped, ready to go on store shelves here, from their Taiwan plant to their U.S. facility. On the way, the price somehow jumps from say $12/item to $50/item, with the $38 profit taken in Taiwan, where taxes are minimal - at least if you bribe the right people. Note that the two operations are two separate companies, which just happen to have the same family in charge, and just happen to use my text, photos, web designs and graphics for brochures, flyers, posters, CES displays, etc.
Then the item price is set to undercut any American competition just enough to eventually put the American manufacturer, who has to pay U.S. taxes, out of business. Which is why there ARE NO American manufacturers any more in entire industries. Meanwhile, the Chinese companies registered as American companies adjust salaries for management, etc., so as to ensure that they make minimal profit here, thereby getting them free access to all the U.S. infrastructure which is being paid for by their U.S. competitors.
Of course, China is starting to run into a fundamental shortfall. They had a LOT of cheap labor after the communists wrecked the economy for two generations. Now they are actually running out of people to work for $2 per day. Company reps are out scouring the countryside, trying to lure older Chinese from the villages to the city sweatshops.
Eventually, ceteris paribus, this would result in a competition in wages and work conditions, etc. However, that would make the artificially low ratio of the Yuan to the dollar/euro/etc. impossible to sustain, and then the Amazonian flood of bribes and graft which has kept the Chinese ruling elite happy will wither away, and the people in the countryside as well as the sweatshop employees will find that their Yuan's, while worth more on the international market, will not buy them enough to eat.
At which point, China will descend into civil war, with no clear answers - but lots and lots of blame - on any and all sides.
Prior to which, in order to keep the masses diverted, we may well see aggressive moves, including a possible invasion of China's "renegade province" (which has never been part of China historically, BTW, except for a few years when the empire ruled it.) Taiwan, or perhaps a stand-off with Japan over some disputed island or fishing rights. Anything to take the people's attention off the real problems.
Or, as appears to be happening, China will find other sources of dirt-cheap labor - as in Africa. Working Africans for a few dollars a week in basket case fellow "Marxist" countries like Zimbabwe could buy a few years for China before things really hit the fan. Never mind that the workers there will effectively be slaves who are simply worked to death.
And the U.S. will be too tied up with other troubles - largely self-generated - to play any role, even if it saw a direct interest in doing so. After Afghanistan, Iraq, the general Middle East powder keg and especially Iran, then there is all the hurt that Hugo Chavez is going to likely inflict upon the entirety of Central and South America. Nobody is going to be paying special attention to Africa when the wolves are at our door.
Or, some smart Chinese person could come up with an out-of-the-box solution. I suspect that it would have to be a grass-roots, bottom-up solution, as the ruling Party elite are not likely to do it.
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