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Tuesday, July 27, 2010 - 6:54pmSanction this postReply
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The quote above occurs at about 8 minutes (8:20-9:10) into the video. Here's a gem (from about 37 minutes in):

Barbara Branden:
But John, it's to your self-interest to create things that people want, things that [people] need ...

John Mackey:
[But] I do it not out of self-interest. I do it because I love them.

At that point, Barbara asks John who "they" are (the objects of his love). He doesn't -- and could not -- answer. My question is: How many customers does Whole Foods have? Does John Mackey personally love each and every one of them?

:-)

Ed

p.s. John Mackey came off as a nervous salesman / scam artist desperate to "sell" his notions about capitalism to the public. He looks out into the audience a lot -- as if he is trying to preach to them (and looking for reactions). If you watch him close enough he will give you the creeps.

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Wednesday, July 28, 2010 - 3:29amSanction this postReply
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I'm starting to think I've made a mistake by giving Mackey the benefit of the doubt, that he just "doesn't get it." I now wonder if he's deliberately distorting Rand's views in order to serve his own.  

Celebrities claim to "love" their fan base. Mackey claims to love his customer base. Both give away the credit of their success, as if the fans and customers are responsible for it. That simply isn't true.

Is it a kind of secret self loathing that makes them see things that way?


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Wednesday, July 28, 2010 - 4:38amSanction this postReply
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I took an MBA class online last spring and one of our case studies centered on Whole Foods. Many classmates sang praises for the company and its founder. As you might guess, I acted as the naysayer of the class forum and described the company's mission as a "fool's errand." I said this because the company's growth goals conflict with its attempts to maintain high wages and benefits while selling high-priced "organically grown" whole foods.

The entire "organic" movement itself smacks of voodoo science according to my research. I do not want to explore that particular point on this thread. But the evidence I found even with a cursory Google search deflates the inflated "goodness to health" claims of the organic cultists.

(Edited by Luke Setzer on 7/28, 4:39am)


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Wednesday, July 28, 2010 - 9:38amSanction this postReply
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OK, Luke, you are on for a food fight.
See RoR Food.  (It seemed like a good place, though RoR Fitness might have been OK, too.)
I had to join RoR Food to post.  (I am not a food guy.  I would live on vitamin pills and water if i could.)


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Post 4

Wednesday, July 28, 2010 - 10:30amSanction this postReply
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In Mackey's defense for that quote, I think he's working off the standard definition of altruism, rather than the much narrower definition of altruism that Objectivists use. Basically, he appears to be ignorant of some of the most basic principles of Objectivism.

And, yes, given his history of getting thoroughly slammed by liberals for speaking out about health care and not sticking to the Obama Party Line TM, he's bound to be nervous deviating from the liberal dogma embraced by a huge chunk of his customers. I think it is rational for him to nervously gauge the reactions of his customers as he deliberately says things that could backfire and lead to the loss of some business.

Mackey's no Objectivist, and he's a very small-l libertarian at most, but I think he is an ally of the individualist coalition. I'm willing to cut him some slack for trying to thread the needle between stating his beliefs -- beliefs that run counter to the views of most of his customers -- and not losing hundreds of millions of dollars in business and provoking another firestorm that might get him ousted as CEO.

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Post 5

Wednesday, July 28, 2010 - 11:23amSanction this postReply
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John Mackey:
"[But] I do it not out of self-interest. I do it because I love them."

These two are not mutually exclusive. If doing things for the people he loves is not in his self-interest, then he must hate doing things for the people he loves. Does he hate running his business? Is it an act of self-sacrifice? I doubt it. He evidently enjoys offering healthful, high-quality food to his customers. So he does it out of self-interest, because he enjoys doing things for the people he loves.

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Wednesday, July 28, 2010 - 5:29pmSanction this postReply
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What Bill said in post 5 -- sanction. I'm not sure whether Mackey is pandering to liberals in this statement in an attempt to mollify them over their anger for his statements about the health care bill, or is genuinely clueless about the meaning of "altruism" and "self-interest".

I suspect it is closer to the former -- he seems to be someone who enjoys his job, and it seems wildly improbable that he doesn't secretly know that he (and his customers) both are advancing their self-interest by trading. But, his customers think in terms of zero-sum games when it comes to commerce, and he seems reluctant to disabuse them of that notion.

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