| | Good point, Becky!
I am with Steve on this. We have been on the road for most of August. I would not even consider McDs, but my wife likes their salads, wraps and yogurt smoothies, so we have been to several in Michigan, Wisconsin and Ohio. It depends. It depends on the ability of the manager. This morning we were at our favorite breakfast restaurant in Ann Arbor, The Northside Grill. The busboy was not idling, that's for sure, but when we came in ahead of two others, the manager turned to him as he was unloading his tub and said, "I need two tables cleared."
McDs and its competitors have done an excellent job doing what the schools surely have not and perhaps cannot. They teach young people how to work. The tasks are easy to learn and repetitive -- but there are a lot of them to learn. The most important thing is to maintain the smile and help the customer.
About two months ago, I had a bad experience at a Taco Bell on the way to work. I got in just behind a group of six (at least) who ordered from both sides of the menu (Pizza Hut and Taco Bell) and it was clear that they were shorthanded. You can only work so fast. The machines can only do so much. Nonetheless, the cashier was warm and bright -- and as soon as I was rung up, she went in back to help. Ted's slam against cashiers and their employers was nonsense.
As for the wider problem, it is important to understand the process of aging into wisdom. Youth is wasted on the young. However, I am reminded of a commercial I saw about a decade back where two boys in the mid-teens are infront of a suburban home and the one asks "What are your plans?" and the other says, "Finish high school, go to college, get married, raise a family, retire to Florida, wear my pants under my armpits and complain about the government full time." And his pal replies, "I meant your plans for this afternoon."
So, Ed, where do you belt those trousers?
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